WhatsApp AI Agent · E-commerce

Your best salesperson, on WhatsApp, all day.

Most e-commerce buyers ask their questions on WhatsApp before they buy — and most of those messages get answered hours later, or never. This autonomous WhatsApp Business API agent answers instantly, recovers carts, confirms orders and handles after-sales, in your brand's tone, around the clock.

Product Q&A Abandoned cart recovery Order confirmation WhatsApp Business API
whatsapp-agent · session #4471live
"hi, is this available in size 42?"
Checked live stock — size 42, 3 left. Want me to hold one for you?
"yes please, how much is shipping"
Free shipping over $60 — you're covered. Order confirmed, tracking sent 📦
✓ Order confirmed · handled end-to-end, no human needed

WhatsApp is where your buyers already are.

A customer messages about sizing, stock, or delivery time — and if nobody answers in the next few minutes, they buy from whoever does. Hiring a team to cover WhatsApp 24/7 doesn't scale with order volume. An autonomous WhatsApp AI agent does: it answers in seconds, knows your catalog and policies, and only hands off to a human for the cases that genuinely need one.

The full buying conversation, automated.

🛍️

Product & catalog Q&A

Answers questions on sizing, stock, pricing and shipping instantly, pulling live data from your store instead of a static FAQ.

🛒

Abandoned cart recovery

Reaches out on WhatsApp when a cart is left behind, handles objections in real time, and closes the sale.

📦

Order confirmation & tracking

Confirms orders, sends delivery updates, and answers "where's my order" without a human ever opening a ticket.

🔄

After-sales & returns

Handles returns, exchanges and complaints on the same channel the customer bought on — and escalates cleanly when it should.

Plugs into your store, via MCP.

The WhatsApp Agent connects through the Model Context Protocol (MCP) — reading live stock, orders and pricing directly from your store instead of a static catalog export.

MCPhub
WhatsApp
WhatsApp Business
Shopify
Shopify
WooCommerce
WooCommerce
Stripe
Stripe
Google Sheets
Google Sheets
+ your order management system + custom MCP servers

Not a canned-reply chatbot.

Questions about the WhatsApp AI agent.

What is a WhatsApp AI agent for e-commerce?

It's an autonomous AI agent that talks to customers on WhatsApp Business API — answering product questions, recovering abandoned carts, confirming orders and handling after-sales — connected to your real store data.

Does it use the official WhatsApp Business API?

Yes. It's built on the official WhatsApp Business API with approved message templates, not an unofficial personal-number automation.

Can it check real stock and pricing?

Yes, it connects through the Model Context Protocol (MCP) directly to your store — Shopify, WooCommerce and others — so answers reflect live stock, pricing and order status.

What happens when a customer needs a human?

The agent hands off the conversation to a human agent smoothly, with full context, whenever a request genuinely needs one.

Put your WhatsApp on autopilot.

One call. We'll map your current WhatsApp volume and show you exactly what the agent would handle.